I like this place. It is close buy. Good prices and clean units. People are very friendly ans helpful
I had rented a corner storage which was damage by a trailer running into the building. By this taken place during the rain experienced my items were damaged due to the storage flooding. My Sons bed was warped, television damaged, my bed to was damaged along with some smaller items. I did report the damages which occurred and even reported damages to the building which caused this to occur. Due to me residing out of town I was unable to visit on a regular basis but when I did my heart melted seeing the damages and knowing I was a single Mom and things were hard enough on me. The company in no way wanted to help with the items damaged due to the damages caused to there building they simply made excuses. I do feel the person employed at that time made excuses she stated they did daily walk arounds but, why did they not notice the big dent and that you could see through my storage. This caused a bug infestation, I have never seen so many black widows and spiders in my life. I was so disappointed and discouraged to get my items in dis belief of what took place. Also when I did call to discontinue my storage I gave my information the representative at that time took my information assured all was completed and I noticed my bank had been drafted. I called to discuss with her and she made excuses got upset an hung up on me. I used no profanity in only wanting an explanation I called back 7 more times never received and answer I had to drive to the location and believe I was very upset. By the representative handling the situations as she did just made me even more upset about the items lost. I would not recommend this place of business because the staff has no Customer service skills what so ever.
Clean area, courteous staff, fair prices.
I rented a unit here after the fire last year to store what I had left. They gave me a great discount and I've been a customer since. I recently downsized my unit and again, rates very competitive with anyone else in the area. Two thumbs up !!!
J.D. was very helpful and friendly. He totally took care of us. The facility is well lit, gated and reasonably priced. Bastrop area received alot of rain while we were renting the unit. The unit remained dry, did not experience any water damage. Best of all, NO bugs! :) Would recommend to all. Very nice experience.
Centex Storage Bastrop is a US Storage based in Bastrop, Texas. Centex Storage Bastrop is located at 770 TX-71, Bastrop, TX 78602, USA.
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